Refund policy

Last Updated: 11/09/2026

We want you to have a positive shopping experience with BuZenn.in. If you receive a product that qualifies for a return under this policy, please contact us within the applicable return period.

1. Return Eligibility

To request a return, the product generally must:

Be within 3 days of delivery.

Be unused or in acceptable condition as required for the product category.

Include original packaging, accessories, manuals, tags, and other included items where applicable.

Not show damage caused by misuse, improper handling, accidents, or unauthorized modifications.

Some products may have additional return conditions.

2. How to Request a Return

with: Your order number.

Product name.

Reason for return.

Photos or videos, where relevant.

Any other information reasonably required to assess the request.

Do not send a product back without receiving return instructions from us.

3. Refund Process

Once an approved return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will normally be processed within [REFUND PROCESSING TIME].

The time required for the refund to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

4. Exchanges

[EXCHANGE AVAILABLE / EXCHANGE NOT AVAILABLE]

If exchanges are available, eligible products may be exchanged subject to product availability and the conditions of this policy.

5. Damaged or Defective Products

If you receive a damaged, defective, incorrect, or materially different product, please contact us as soon as possible at kamblebhavesh180@gmail.comwith.

Please provide your order number and clear photos/videos showing the issue. We will review the matter and, where appropriate, offer a replacement, exchange, refund, or other suitable resolution in accordance with applicable law and our policy.

6. Non-Returnable Items

Certain products may not be eligible for return, including where applicable:

Personalized or customized products.

Products that cannot reasonably be returned due to hygiene or health considerations.

Products damaged through customer misuse or improper handling.

Clearance/final-sale products where clearly identified.

[OTHER NON-RETURNABLE PRODUCTS].

This does not limit any mandatory rights available to consumers under applicable law.

7. Return Shipping Costs

For approved returns due to a defective, damaged, incorrect, or materially different product, BuyZenn.in will [COVER/REIMBURSE] eligible return shipping costs according to our return instructions.

For returns due to a change of mind or other customer-related reasons, return shipping costs will be [PAID BY THE CUSTOMER / COVERED BY THE STORE], subject to the applicable conditions.

8. Refund Exceptions

A refund may be declined where the product does not meet the applicable return conditions, has been damaged through misuse, or the request falls outside the permitted return period, subject to applicable consumer rights and law.

9. Contact Us

For return or refund assistance:

BuyZenn.in

Email: kamblebhavesh180@gmail.com

Business Address: [BUSINESS ADDRESS]

Phone: [PHONE NUMBER]

We are committed to handling return and refund requests fairly and providing reasonable customer support.